About Fourth Element

Privacy Statement

The following discloses the information gathering and dissemination practices for Fourth Element Ltd and fourthelement.com. It gives information on how any information you may submit whilst visiting our site will be used by our company and is intended to demonstrate our firm commitment to privacy. If at any time you have any questions about this privacy statement, the practices of this site or your experience when using this site please feel free to email us at info@fourthelement.com or write to us at:

Customer Support, Fourth Element Ltd, Higher Bochym, Helston, Cornwall, TR12 7AZ

Information Automatically Logged

When using our online store the customers IP address is used as the identity for their shopping cart, it is also used to help diagnose problems with our server and to administer the site.

Cookies

Our online store uses cookies to keep track of the customers shopping cart and enable the online ordering process. Advertisements by other companies may be displayed on this site and these ads may contain cookies. Cookies received with banner ads are collected by the ad company, we don't have access to this information.

Online Forms

Our site contains online forms which customers may use to request information and order products, and services. These forms may ask for contact information (such as the users name, email and postal address), demographic information (such as the users postal code) and when ordering products, financial information (such as the users credit card number). Contact information given in forms is used to ship purchases and information about our company and our products. The customer's contact information may also be used to get in touch with the customer when necessary. Users may opt-out of receiving mailings at any time - please see the choice/opt-out section below. Financial information is collected nly when a customer uses the online store and is used only to charge customers for products and services. Demographic data is used to tailor a visitors xperience at our site by showing content that we think they might be interested in, and displaying the content according to the visitors preferences.

Personal information given in forms is used only by Fourth Element, we do not and would not sell, loan, give or otherwise pass on your personal details to other companies or individuals without your prior consent.

External Links

This site contains links to other sites. Fourth Element Ltd is not responsible for the privacy practices or the content of other web sites.

Security; using our online store

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. When ordering goods or services via our online store the customers payment details are collected over a secure server.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving promotional/marketing information from us by sending an email to remove@fourthelement.com

Data Quality/Access

Our site gives users the opportunity for vistors to access and/or modify information previously provided, by sending an email with instruction to mailinglist@fourthelement.com

Contacting the Website

If at any time you have any questions about this privacy statement, the practices of this site or your experience when using this site please feel free to email us at info@fourthelement.com or write to us at the above address.